Privacy Policy
Respecting Your Privacy
Sleep Group Solutions’s websites and mobile applications are owned and operated by Sleep Group Solution, LLC (“Sleep Group Solutions,” “S.G.S.,” “SGS,” “we,” “us,” or “our”), a Florida limited liability company.
We recognize that visitors and users may be concerned about how their information is collected and used. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our websites, mobile applications, services, and communications.
Sleep Group Solutions respects the privacy of all supporters, subscribers, patients, members of our mailing lists, and visitors. Personal information is treated as confidential and handled in accordance with this Privacy Policy and applicable laws.
Information We Collect
Information You Provide Voluntarily
We collect personal information only when you voluntarily and knowingly provide it. This may include, but is not limited to:
• Name
• Postal address
• Email address
• Phone number
• Emergency contact information
• Photos or uploaded files
• Medical or health-related information (where applicable)
Information may be collected when you enroll in services, create or update a profile, complete forms, request information, apply for opportunities, or subscribe to communications.
Information Collected Automatically
When you visit our websites or use our applications, we may automatically collect certain information, including:
• IP address
• Browser type and device information
• Referring URLs
• Pages viewed and dates/times of access
This information is used to diagnose technical issues, maintain system security, and improve our websites and applications.
SMS / Text Messaging Privacy
SMS Data We Collect
If you opt in to receive SMS or text messages from Sleep Group Solutions, we may collect and process:
• Your mobile phone number
• Message delivery and opt-out status
Purpose of SMS Communications
SMS messages may include:
• Appointment reminders
• Service or account notifications
• Care coordination messages
• Informational or promotional communications (where permitted by law)
Message frequency may vary based on your interaction with our services.
Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out
You may opt out of SMS communications at any time by replying STOP to any message. You may receive a final confirmation message.
No Sale or Sharing of Mobile Numbers
Mobile phone numbers collected for SMS communications will not be sold, rented, or shared with third parties for their own marketing purposes.
How We Use Information
We use information we collect for legitimate business purposes, including to:
• Provide, operate, and improve SGS services
• Communicate with you regarding services, updates, or support
• Send SMS, email, or postal communications where you have opted in
• Personalize user experience
• Conduct analytics and research
• Comply with legal obligations
• Prevent fraud and enforce our Terms & Conditions
We may combine information from multiple sources, including information provided by third-party service providers, in accordance with this Privacy Policy.
Sharing of Information
We do not sell, rent, or trade personal information such as names, addresses, email addresses, or phone numbers.
We may share information with trusted third-party service providers who assist in operating our websites, applications, communications, analytics, and services. These providers are required to keep personal information confidential and use it only for authorized purposes.
Legal Disclosures
We may disclose personal information when required to do so by law, court order, regulatory authority, or when we believe disclosure is necessary to protect the rights, property, or safety of Sleep Group Solutions, our users, or others.
Cookies and Tracking Technologies
Sleep Group Solutions uses cookies and similar technologies to:
• Recognize repeat visitors
• Improve website and application functionality
• Track usage patterns and analytics
• Personalize content and experiences
Cookies do not damage your device. You may disable cookies through your browser settings, though some features may not function properly.
Third-Party Services and Analytics
We may use third-party analytics tools, including Google Analytics, to understand how users interact with our services.
You may opt out of Google Analytics tracking by visiting:
https://tools.google.com/dlpage/gaoptout
Third-party services may collect non-personally identifiable information using cookies or similar technologies, subject to their own privacy policies.
International Users & GDPR
Sleep Group Solutions operates in the United States. If you are located outside the U.S., you consent to the transfer and processing of your information in the United States.
Where applicable, we process personal data in accordance with the General Data Protection Regulation (GDPR) and rely on lawful bases such as consent, contractual necessity, and legitimate interests.
California Privacy Rights
California residents may have rights under applicable California privacy laws, including the right to request information about data disclosures.
Requests may be submitted to:
Email: info@join.sleepgroupsolutions.com
Subject: California Privacy Rights
Please allow up to 30 days for a response.
Children’s Privacy
Sleep Group Solutions does not knowingly collect personal information from children under the age of 13. Users under 13 should not submit personal information without parental or guardian consent.
Data Retention & Deletion
We retain personal information only as long as necessary for the purposes described in this Privacy Policy or as required by law. You may request deletion of your personal information at any time, subject to legal or contractual obligations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our websites and applications with a revised “Last Updated” date. Continued use of SGS services constitutes acceptance of the revised Policy.
Contact Us
If you have questions about this Privacy Policy or your personal data, please contact:
Sleep Group Solutions
2035 Harding St. #200
Hollywood, FL 33020
Email: info@join.sleepgroupsolutions.com
Subject: Privacy Policy
Last Updated: 12/29/2025